Our Approach
Organizational redesign is increasingly becoming a necessity for many businesses. The benefits of a successful redesign are clear: faster growth, better decision-making, and greater efficiency. But a truly successful redesign doesn’t just address immediate pain points; it goes beyond quick fixes to create a holistic solution that drives long-term impact.
We assess your unique strengths and opportunities to design a more effective operating model that aligns with your business strategy. By ensuring accountability, enabling enterprise-wide collaboration, and tackling behavior change and other barriers, we help your people thrive and overcome challenges. Our goal is to solve your most significant organizational issues, supporting sustainable growth and helping you fulfill your purpose.
At Makr, our experience working with creative firms gives us a unique perspective on organizational and people challenges. We approach these challenges with creative problem-solving techniques that help unlock innovative solutions.
Organizational design empowers people to become better innovators, creators, and doers—enabling them to envision the future and build a new way of working. Our expertise in operational design helps you shape that future by building robust support systems and tools that turn ideas into action, and equip you to meet today’s workforce and consumer challenges.
Founder and Lead Advisor
Ed Burgoyne
My job is to use the tools of design thinking and OD to enhance organizational culture, boost collaboration and teamwork, improve structures and processes, enable learning and development, and create a sense of purpose and belonging for people within your organization.
Since 2009, Ed has run Makr Consulting—an organizational development & operations consultancy specializing in creative organizations, enterprises and in-house agencies. Ed’s past includes eighteen years in creative land, as Managing Director at Plus, Head of Production at Taxi NYC, VP of Production at Cossette, Creative Services Director at Lois EJL, VP at Ambassador Marketing and stints at W+K, R/GA and others. Ed was a guest lecturer at Utrecht University of Applied Sciences, Amsterdam. Ed was a featured speaker at the PMP 2017 Project Management Summit in Detroit, Michigan.