Operations & Organizational Development for Creative Organizations
Today’s organizations are navigating rapid change, rethinking their work environments, and addressing new challenges. Success comes from identifying what makes your organization unique, understanding and addressing obstacles, and empowering your people to create positive change. By focusing on organizational culture, operational excellence, and people strategy, businesses can adapt and thrive in an evolving landscape.
We believe effective organizational design is the foundation of success. With over 20 years of experience working with creative organizations and brands, we craft tailored solutions to help your business unlock its full potential.
Without thoughtful organizational design, priorities can go astray. Teams grow disconnected, HR metrics lose reliability, and efforts become misaligned. This can lead to losing your top talent, stifling the potential of those who remain, eroding your carefully built culture, and ultimately falling behind competitors.
Our Strength: Aligning Business and People.
Makr isn’t a traditional consulting firm. We roll up our sleeves and become true partners in your journey. While other consultants might leave after delivering a blueprint for change, we stay to help you put it into action. Together, we co-create meaningful change, strengthening your operational and human resource structures. We don’t just hand over benchmarks or a long to-do list; we work alongside you to build a thriving organization that benefits both your business and your people.
Operations & Human Resource Business People Partners
A fractional Operations or HR leader can expand your leadership team’s capacity by filling critical gaps with strategic expertise. Even as a part-time resource, they fully integrate into your team, immersing themselves in your culture and helping shape key decisions.
Fractional executive services offer a cost-effective way to enhance daily operations, drive projects forward, and improve overall business performance. Whether you’re implementing new strategies, refining processes, or creating a roadmap for the future, a part-time Operations or HR leader brings the leadership and perspective needed to make a lasting impact.
Let’s work together to create a stronger, more resilient organization.
➤ LOCATION
Based in NYC, we travel anywhere & offer remote services.
☎ Contact
ed@makrconsulting.com
(201) 452-2416
Align Your Business Strategy with Your Organizational Strategy.
We evaluate your current organizational and operating model—identifying strengths and areas for improvement—to effectively support strategic realignment, implement process changes, develop people programs, integrate new capabilities, or capitalize on market opportunities. Together, we help you envision and build an organization where everyone is aligned with a clear and inspiring purpose.
The Adaptable Organization
Whether you're navigating a turnaround, transition, or scaling for growth, we partner with you to create an organization built for agility. Together, we design new ways of working that break down silos, foster cross-functional connections, and promote knowledge sharing. The result is an adaptable organization ready to thrive in fast-paced, creative environments.
Blank Slate Organization Redesign
Sometimes transforming a single system or process isn’t enough to drive meaningful change. Our blank slate approach reimagines your operating model from the ground up, simplifying your organization, streamlining workflows, uncovering new opportunities, and unlocking significant savings.
Changing Work Landscape
In today’s evolving workplace, new people and process models are essential to staying competitive. Whether you’re planning a reorganization or setting the stage for 2025/2026 growth, we can help you get back on track. Strategies like work-from-home optimization, tailored skill development, and hybrid leadership are no longer optional—they’re critical for success. Let us help you design programs that meet the needs of your entire workforce and position your organization for the future.
Build the Organization
We help clients design organizations to reduce costs, drive growth, and strengthen both short-term performance and long-term organizational health.
Improve the Way You Work
Strong operations and financial competency are the foundation of getting things done. We help you build a solid operational backbone that aligns with your long-term vision. By creating measurable processes and workflows, we ensure your organization can execute effectively and scale for the future.
We Build Workflow for Humans
Your people are the heart of your organization. We focus on creating processes and driving behavioral changes that provide structure and support for your teams. By establishing a strong workflow foundation, we help you choose the right technology, digital transformation strategy, or HRIS system to meet your needs.
By mapping workflows and activities, we uncover the skills you need—and the gaps you need to address—to achieve your organizational goals.
We Help You Close Your Success Gap
Success starts with having the right people in the right roles, equipped with the support they need to thrive. We work with you to assess where your organization stands today and identify the steps needed to reach your goals. Together, we bridge the gap between where you are and where you want to be.
Build a Strong Operations Center
Our aim is to build organizations with the capacity to sense and adapt to change. We create new operating systems that enable organizations to continuously adapt in response to a changing world. We support your current operations team or help you to build one.
Fractional Operation & People Executives
Upping your operations game? We offer fractional Chief Operations and Chief People Offer Services.
Build Collaboration, Trust & Empowerment
We help teams of all types—whether new, fractured, project-based, or cross-functional—learn how to collaborate effectively, build trust, and become empowered to operate independently and achieve their goals.
Teams & Process Excellence
Team development and process improvement go hand-in-hand, especially when tackling creative projects and problem-solving. We believe effective teamwork is rooted in strong internal interactions, not just processes. We help build teams that act with purpose, fostering a culture where people know how to go beyond standard operating procedures to drive success.
Build Teams
We help you build teams to give them the skills and support they need to perform their activities independently, with accountability, higher employee workplace satisfaction and retention.
Where OD Counts—Strategic People Practices.
Organizations today are navigating a period of great change. To stay ahead, every organization needs to rethink its business model and ensure that all employees are aligned with its purpose. Your people are the key to driving transformation.
Organizational strategy, planning, and innovation can only succeed when they are deeply connected to the people who make it happen. Your journey to success must align your purpose with the structure, processes, and culture that will empower your people to thrive.
With organizational development at our core, we apply behavioral science to help organizations enhance how their people collaborate and interact, enabling both individuals and teams to succeed.
Develop People with Strategic HRD Excellence & Planning
Organizational development is about creating a workplace that enables people to effectively work toward strategic goals. We assess the dynamics of your people systems and design programs, training, and initiatives that move from role development to comprehensive people development. By building on your workflows, activities, and skills, we create the foundation for meeting your people’s needs now and in the future.
Strategic HR is about managing human resources in a way that aligns with and supports the company’s long-term goals. A well-rounded HR strategy covers key areas such as recruitment, compensation, learning and development, performance appraisal, and succession planning. When HR activities are aligned with your organization's goals, you lay the groundwork for successful people practices.
Let us help you build a 2025 vision for your people team, enabling them to continue advancing your organizational design and people strategy.
Build Individuals
Our goal is to help you build an environment that maximizes a person’s potential and help amplify their contribution to meet your business strategic goals. We build environments to align behavior that pushes problem solving and creative thinking forward.
Leading Chaos —
The Art & Science of Creative Project Management Workbook
Now Available in Hard Cover & PDF Download
Leading Chaos —The Art & Science of Creative Project Management Workbook is aimed at anyone who wants to understand how to manage projects in a creative firm environment. This paperback workbook is a standalone book, previously used exclusively during Makr’s project management workshops.
Broken into nine (9) modules:
Module 1 - Introduction and the Project Management Framework
Module 2 - Team Communication & Team Work
Module 3 - Managing the Project
Module 4 - Using Road Maps for Planning
Module 5 - Creative Project Management Mechanics - Part 1
Module 6 - Creative Project Management Mechanics - Part 2
Module 7 - Producing for Project Managers
Module 8 - Leading the Process
Module 9 - Leading the Impossible Team
Written for creative project managers, this workbook identifies and offers ways of managing creative process & workflow that is tailored specifically to the unique needs of creative businesses and in-house creative departments.